Privacy Policy
What data will be collected about me?
If you are just browsing the web site then no data about you will be stored. If you choose to sign up for our newsletter, or enter a promotion then only the data we ask you to enter will be stored e.g. we won't augment this with information about other pages you have browsed on the web site.
In common with most other websites we use website analytics software which collects data about how people use our website. However, this is anonymised and cannot be traced back to you. We use this to help make sure our web servers are working well and to see which parts of our websites are most/least popular so that we can improve the overall user experience.
What will my data be used for?
We collect your data solely to provide the service or information you have requested i.e. to send you the newsletter, course material, review a CV, send an invoice/receipt etc. We don't use your data for any kind of profiling or subsequent marketing.
Who is responsible for my data?
Any data collected about you will be kept under Media Career Advice’s control.
How long will you keep my data for?
If you sign up to the newsletter we will keep your details for as long as you remain a subscriber. If you unsubscribe then we will delete your details. Any CVs we receive are kept for a month after the appointment. They are then deleted, unless you request that it is kept on file for recruitment purposes. In such cases the CV will be kept on file for 2 years.
What if I change my mind?
You can withdraw your consent to us storing and using your data at any time. In the case of your newsletter subscription you can simply use the "unsubscribe" link contained in every newsletter email. In the case of any promotion or other forms on our websites please email your request to contact@mediacareeradvice.co.uk. If you contact us from an email account which isn’t the one we have on file for you then we will need to validate your identity and may request additional details (such as a phone number) to do this before actioning your request.
Where will my data be stored?
If you sign up to our mailing list then your email address and any associated contact preferences will be stored by our email campaign provider Mailerlite. Details about their privacy policy can be found here:
https://www.mailerlite.com/legal/privacy-policy
If you purchase a session via the website then your payment will be processed via Stripe. Details about their privacy policy can be found here:
If you purchase tickets to my courses your payment will be processed via Eventbrite. Details about their privacy policy can be found here:
We may choose to use other service providers in future, if we do they will be bound by the same strict rules which guarantee that the same safeguards are in place, and your rights remain the same. If we change our service providers then we will update the details on this page so you can always return to this page to see where your data is being stored.
Who will have access to my data?
Staff within Media Career Advice whose duties require it will have access to the data collected through our website.
Will you give my data to anyone else?
Apart from if we should be required to do so by law (e.g. a court order, or legal request from a law enforcement agency), we will not give or sell your data to anyone else.
If you have signed up to our email newsletter then your details will be passed to our third party email campaign provider (see "Where will my data be stored?" above) however, your data remains under Media Career Advice’s strict control. The service provider is bound by a tight contract which prevents them from using or passing on the data for anything other than providing the service to Media Career Advice.
What is GDPR?
GDPR stands for General Data Protection Regulation. This is a europe-wide law which replaces previous national data protection legislation and gives all EU citizens common rights. The full text of the GDPR can be found here
What rights does GDPR give me?
Full details of your rights are available in the text of the GDPR but here is a quick summary
Accuracy: If any of the data we hold about you is incorrect or incomplete then you can provide the correct or complete data and we must update the data we hold.
Access: You have the right to view the data we hold about you and to receive copies of this data in digital format.
Erasure: You can request that we erase all the data we hold about you.
Restriction of processing: In some cases you can ask us to retain your data but not do anything with it.
How do I exercise my GDPR rights?
If you want to exercise any of your rights in relation to data Media Career Advice holds about you then please email: contact@mediacareeradvice.co.uk
Please provide details in your email of what actions you would like us to take. For most requests we will need to verify your identity so that we don't give out information to the wrong person, so please provide a contact phone number where we can contact you, or other details that might help us validate your request.